Channel Management Blog

Our blog features channel management tips, best practices and expert insights to help you get the most out of your PRM and create a successful partner program.

Apr 12, 2017
4 Things Your Partner Relationship Management Solution Shouldn’t Do

  Partner Relationship Management (PRM) systems offer a rich collection of core functionality that is the backbone of a channel program, including recruiting tools, your partner portal, deal registration, lead management, MDF and more. But sometimes the needs of a channel program go beyond the functionality traditionally offered by a PRM solution. Whenever you ask […]

Channel Management, PRM (Partner Relationship Management)
Mar 28, 2017
3 Partner Training Misconceptions

Today, we’re going to clear up three common misconceptions that get in the way of creating an effective partner training program. Effective training is at the core of partner success. The key to that success is knowing what type of training partners need and the most efficient way to deliver it. Let’s start by clearing […]

Channel Management
Mar 22, 2017
6 PRM Landmines to Avoid in your Partner Program

Over the years we have worked with partner programs of all sizes and configurations, and have been asked how to accomplish a multitude of things within our Partner Relationship Management (PRM) solution. Through hundreds of successful PRM installations, we have proven what works and, often most importantly, what doesn’t. Usually, the destructive practices that get […]

Channel Management
Feb 26, 2017
What Does a Hamster Have to do with Good Partner Content?

Channel content creation is often the Achilles heel of a partner program. Providing partners the right content is a key program foundation piece, but partner content needs to be just that; PARTNER CONTENT. Partners need content focused on helping them understand and sell your solutions. When creating content put yourself in your partners’ shoes. Think […]

Channel Management
Feb 11, 2017
Security Advisory: Channeltivity Dropping TLS 1.0 And 1.1 Support

Starting February 20th, 2017, Channeltivity will begin disabling TLS 1.0 and 1.1. While most users won’t notice, anyone with an old web browser that doesn’t support TLS 1.2 will no longer be able to access Channeltivity. What is TLS and why are you making this change? TLS (Transport Layer Security) is a cryptographic protocol that […]

Channeltivity PRM
Feb 7, 2017
What’s My ROI on Partner Relationship Management?

We’ve seen that a vast majority of technology companies today want to drive revenue through the addition of an indirect channel. When they begin to create their channel strategy, they realize they will need technology to support their channel. But do they use excel and other resident software? Manage it within their CRM, or select a […]

Channel Marketing, PRM (Partner Relationship Management)
Jan 23, 2017
Hello 2017: 4 Considerations for a Successful New Channel Year

By: Raegan Wilson 2017 brings the opportunity to set goals and reflect on the accomplishments of the previous year. How did your program perform in 2016? What can you improve in 2017? If you haven’t already, take some time and think back to the goals you set in 2016. Identify the 2-3 major program successes […]

Channel Management, Channel Marketing
Jan 12, 2017
Release: Automatic Lead Assignment & SAML 2.0 Service Provider Configuration

We launched two new features this week: Automatic Lead Assignment Automatic Lead Assignment automatically assigns Leads to your channel partners when you import Leads into your PRM via CSV spreadsheet or Salesforce. If you have a large number of Leads to import and know which Partner should receive which Lead, the new automatic Lead assignment […]

Channeltivity PRM
Dec 7, 2016
5 Red Flags To Watch For When Buying Enterprise Software

Jason Jacobs, CEO of Channeltivity, recently posted a guest post on Channel Partners Online entitled “5 Red Flags To Watch For When Buying Enterprise Software” He discusses how purchasing the software you run your business on – whether CRM, PRM, marketing automation or what have you – is an important decision. Your team will be living with […]

Channel Management, PRM (Partner Relationship Management)
Nov 17, 2016
What is a Channel Partner Community?

When talking with channel managers, we find there are certain features of Channeltivity that are new to them and their channel program. Creating a Channel Partner Community is one of those areas, so we wanted to take a step back and talk about what they are and how they can be added to a channel […]

Channel Management