Channel Management Blog
Our blog features channel management tips, best practices and expert insights to help you get the most out of your PRM and create a successful partner program.
Creating A Kick Butt Partner Recruitment Process
Partner recruitment is a critical component of any successful channel program, and it starts with a shift away from thinking of partner recruitment as a launch activity. Good recruitment starts with a well thought out and tested recruitment process. When your program is new, you need to start with some assumptions regarding what your ideal […]
New Features: Activity Reports, UI Walkthrough & more
We recently launched several new features, including three brand new activity reports that provide detailed and summarized data on your User’s activity in your partner portal: Activity Reports There are three new administrative reports on portal activity: The “User Login Report” shows a list of all Channeltivity logins The “User Activity Report” shows a total […]
4 Things Your Partner Relationship Management Solution Shouldn’t Do
Partner Relationship Management (PRM) systems offer a rich collection of core functionality that is the backbone of a channel program, including recruiting tools, your partner portal, deal registration, lead management, MDF and more. But sometimes the needs of a channel program go beyond the functionality traditionally offered by a PRM solution. Whenever you ask […]
3 Partner Training Misconceptions
Today, we’re going to clear up three common misconceptions that get in the way of creating an effective partner training program. Effective training is at the core of partner success. The key to that success is knowing what type of training partners need and the most efficient way to deliver it. Let’s start by clearing […]
6 PRM Landmines to Avoid in your Partner Program
Over the years we have worked with partner programs of all sizes and configurations, and have been asked how to accomplish a multitude of things within our Partner Relationship Management (PRM) solution. Through hundreds of successful PRM installations, we have proven what works and, often most importantly, what doesn’t. Usually, the destructive practices that get […]
What Does a Hamster Have to do with Good Partner Content?
Channel content creation is often the Achilles heel of a partner program. Providing partners the right content is a key program foundation piece, but partner content needs to be just that; PARTNER CONTENT. Partners need content focused on helping them understand and sell your solutions. When creating content put yourself in your partners’ shoes. Think […]
Security Advisory: Channeltivity Dropping TLS 1.0 And 1.1 Support
Starting February 20th, 2017, Channeltivity will begin disabling TLS 1.0 and 1.1. While most users won’t notice, anyone with an old web browser that doesn’t support TLS 1.2 will no longer be able to access Channeltivity. What is TLS and why are you making this change? TLS (Transport Layer Security) is a cryptographic protocol that […]
What’s My ROI on Partner Relationship Management?
We’ve seen that a vast majority of technology companies today want to drive revenue through the addition of an indirect channel. When they begin to create their channel strategy, they realize they will need technology to support their channel. But do they use excel and other resident software? Manage it within their CRM, or select a […]
Hello 2017: 4 Considerations for a Successful New Channel Year
By: Raegan Wilson 2017 brings the opportunity to set goals and reflect on the accomplishments of the previous year. How did your program perform in 2016? What can you improve in 2017? If you haven’t already, take some time and think back to the goals you set in 2016. Identify the 2-3 major program successes […]
Release: Automatic Lead Assignment & SAML 2.0 Service Provider Configuration
We launched two new features this week: Automatic Lead Assignment Automatic Lead Assignment automatically assigns Leads to your channel partners when you import Leads into your PRM via CSV spreadsheet or Salesforce. If you have a large number of Leads to import and know which Partner should receive which Lead, the new automatic Lead assignment […]