Blog - Channeltivity PRM
Channeltivity’s PRM software makes channel management easy. This category contains posts about our partner relationship management solution, including product news, release notes and more.
Process and Data – Managing Your Channel With PRM Software
In two articles I have read recently, both point to the fact that process and data (accurate and available data, that is) along with dedicated PRM software are essential to properly managing your channel and seeing it succeed. So, why are these critical topics for managing today’s channel? The primary reason is that the channel […]
Why Channel-Centric Organizations Need PRM Software
On February 11, 2014, our partner Relayware announced the addition of Tim Harmon, formerly of Forrester Research, as their new VP of Customer Success. This is great news not only for our partner, Relayware, but also PRM software (Partner Relationship Management software) in general. Tim’s recent work at Forrester Research focused on the various requirements that partner […]
Release: Partner Agreements, Electronic Signatures & More
The next release of our PRM solution will be going live Thursday, February 6th. View the 2 feature highlight videos and read the details below. Partner Agreements & Electronic Signatures (video) The new Partner Agreements feature allows your Partners to electronically sign legal documents, such as partnership agreements, NDAs etc. right within Channeltivity PRM. Set […]
Release: Partner Manager Report, Custom Field Filters & More
The next release of our PRM solution will be going live Friday, January 10th, 2014. View the feature highlight videos and read the details below. Partner Manager Report (video) The new Partner Manager report in the Partner module shows you exactly which of your internal managers are assigned to which partners and allows you to easily […]
Release: Salesforce.com Field Mapping & More
The next release of our PRM software will be going live Wednesday, December 4th. View the release notes video or read the details below.
Our Channel Partners Are Our Family
As the holidays draw near we often think of our family, gathered around a table enjoying each other’s company, talking about our relationship and thoughts for the future. In many ways, an organization’s partners are just like our families. They can be there in good times and bad, and it is only through good communication […]
Release: Maintenance Infrastructure Improvements
The next release of our PRM solution will be going live tomorrow Wednesday, November 6th. Most of the improvements are behind the scenes but there are several customer-facing features as well.
The Three Best Practices in Deal Registration Programs
At Channeltivity we work with vendors on a daily basis to help them implement their deal registration program within our PRM system. Time and time again we emphasize that one of the key reasons that a partner will utilize the overall system is to register deals. Therefore, the system and the program must conform to […]
Alligators in the channel?
If a customer has a bad experience, they will tell on average ten people before they get the venom out of their system. The cost of this, one could argue, is equivalent to ten lost deals. This is why companies have made it a priority to manage and measure customer satisfaction through a variety of […]
Release: “System Messages” Widget & Business Plan Attachments
Our next release will be going live tomorrow Wednesday, October 2nd. We’ve been working hard building out key pieces of the Channeltivity Data API and added a few other improvements as well:
